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ACADEMIC AND PROFESSIONAL BACKGROUND

Over 20 Years of Experience in the Hospitality and Tourism Industry

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April 2022 - today

GENERAL MANAGER, HOTEL WALDSTÄTTERHOF LUCERNE

Operational and strategical leadership of the 96 room, 3***S hotel with 45 employees.
Owner representative and Asset Manager.
Overall responsibility for the Sales & Marketing strategy, the repositioning, reopening, budgeting and forecasting of the hotel.

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August 2018 - April 2022

GENERAL MANAGER, WALLISERHOF GRAND-HOTEL & SPA

Operational and strategical leadership of the 74 room, 5***** hotel with 85 employees.
Owner representative and Asset Manager with single signatory rights.
Overall responsibility for the Sales & Marketing strategy, the repositioning, reopening, budgeting and forecasting of the hotel.

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August 2018 - December 2019

RENOVATION PROJECT LEADER, ABC DÉCORATIONS SA

Owner representation during the entire process. Responsible for feasibility, business planning, project management, project delivery and OS&E purchases for the new Walliserhof Grand-Hotel & Spa, Saas-Fee.

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November 2014 - August 2018

CEO & GENERAL MANAGER, FRUTT RESORT AG

Operational leadership of the entire resort with 5 different properties and 125 employees:
frutt Lodge & Spa ****S, 67 rooms
frutt Family Lodge ****S, 47 rooms
Hotel gemsy, 12 rooms
Berggasthaus tannalp, 90 beds
Bergrestaurant bonistock, 120 beds
Successful integration of 3 properties and an extension to one of the existing hotels. Responsible for OS&E purchases and the pre-opening phase of the CHF 40M investment.
Increased occupancy by 17% in summer with stable ADR and increased ADR by 10% in winter.

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2001 - 2014

LEADERSHIP ROLES, MARRIOTT INTERNATIONAL

Held diverse leadership roles in 8 hotels in 3 countries ranging from Finance to Human Resources and Property General Management.
Oversaw 2 renovation projects (guest rooms and public space) and contributed to 4 successful hotel openings and re-brandings.
Brand experiences in The Ritz-Carlton, Marriott Hotels & Resorts, Renaissance Hotels and Courtyard by Marriott.

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2021 - today

BUSINESS COACH, NRP Project, hotellerieSuisse

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May 2017 - today

PRESIDENT OF THE BOARD OF DIRECTORS, OBWALDEN TOURISMUS AG

President of the strategic leadership of the cantonal tourism organisation in Obwalden.

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March 2020 - today

MEMBER OF THE BOARD OF DIRECTORS, BERGBAHNEN HOHSAAS AG

Member of the strategic leadership with responsibility for Food & Beverage and lodging at the cable car company of Saas-Grund.

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August 2019 - January 2023

MEMBER OF THE ENERGY AND REAL ESTATE COMMISSION, GEMEINDE KERNS, OW

Part of the advisory committee for Real Estate and Energy of the town of Kerns, Obwalden.

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April 2021 - April 2022

CAS REAL ESTATE MANAGEMENT; UNIVERSITY OF APPLIED SCIENCES KALAIDOS

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April 2020 - April 2021

POSTGRADUATE DIPLOMA CONSTRUCTION AND REAL ESTATE MANAGEMENT, KADERSCHULEN BERN

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2019

HOTEL DEVELOPMENT & REAL ESTATE INVESTMENTS, ÉCOLE HOTELIÈRE DE LAUSANNE

Advanced Certificate in Hotel Development & Real Estate Investments.

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March 2023 - today

CAS INTERIOR DESIGN; UNIVERSITY OF APPLIED SCIENCES LUCERNE

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2019

CONSTRUCTION MANAGEMENT, COLUMBIA UNIVERSITY OF NEW YORK

Specialization in Construction Management provided by Coursera.

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1998 - 2002

HOTEL & TOURISM MANAGEMENT, UNIVERSITY OF APPLIED SCIENCES KEMPTEN

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©2020 by Thorsten Fink Hotel Development & Feasiblity Consultant.

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